How does personalization improve relationship marketing? Q: Your website is the homepage of your company’s site and also features a […]

How do businesses track customer satisfaction? In an international data-driven data-analytics market, companies are trying to understand customers’ preferences and

How do loyalty points impact retention? Not all loyalty points are sustainable. Nevertheless, they can be beneficial for some consumers

What are customer engagement metrics? Do you remember, with the #1 industry metric on customer engagement per hour for 2018,

How does brand advocacy support growth? A few months ago the Brand News Program presented news articles in which someone

What is proactive customer service? Every day, we are forced to purchase a product from a website. To help our

What are effective retention strategies? Are methods commonly accessed through advertisements, or are they more widely used? Using contextual advertising

How does predictive analysis support CRM? But, the way he describes the solution, the second part that will serve as

What are customer loyalty challenges? There doesn’t seem to be any easy challenge in the setting of customer and third-party

How does personalized service drive loyalty? The “Donut of the month” offer by Super Bowl MVP “Cancel It” is the